Statement Delivery Lead

Classification: Banking & Finance
Job Location: Melbourne
Contract Type: Permanent / Full Time
Contact Email: emma@sustainrecruit.com

Own one of the most critical delivery cycles in superannuation.
This is a permanent opportunity to take end‑to‑end ownership of annual member, investment fund and tax statement delivery within a large, purpose‑driven superannuation organisation.

If you’re a delivery professional who enjoys governance, risk, testing and stakeholder complexity — and wants a role where accuracy and accountability genuinely matter — this one will get your attention.
Why this role

  • Permanent, high‑impact role with genuine accountability
  • Own a business‑critical annual delivery cycle
  • Work at the intersection of operations, digital, risk and compliance
  • Strong exposure to senior stakeholders and external vendors
  • Opportunity to drive continuous improvement, not just BAU delivery

This is not an admin role. It’s a control‑point role where structure and decision‑making make a real difference for members.

What you’ll be doing

  • Lead end‑to‑end delivery of annual superannuation member, investment and tax statements
  • Drive governance, due diligence, stakeholder sign‑offs and audit readiness
  • Own risk management, controls, reconciliation and compliance evidence
  • Plan and oversee statement testing, defect management and resolution
  • Manage external vendors to ensure quality, timeliness and delivery confidence
  • Track delivery across all member cohorts to meet regulatory obligations
  • Capture lessons learned and implement year‑on‑year improvements

What we’re looking for

  • Experience delivering projects or programs in superannuation, banking or financial services
  • Strong capability in governance, risk and regulated delivery
  • Confidence managing testing cycles, defects and vendor relationships
  • Excellent stakeholder management and communication skills
  • High attention to detail and the ability to perform under fixed deadlines

Experience with platforms such as Sonata, statement engines, XML, reporting tools, PowerBI, Excel, Jira or similar will be highly regarded.

This role is for you, if

  • Bring structure and clarity to complex environments
  • Are calm and decisive under pressure
  • Care about quality, compliance and member outcomes
  • Enjoy being accountable for outcomes, not just tasks

Apply now If you’re looking for a permanent role with responsibility, visibility and purpose, and want to own delivery that truly matters — we’d love to hear from you.

Apply for this role

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