Classification:
Banking & Finance
Job Location:
Melbourne
Contract Type:
Permanent / Full Time
Contact Email:
melanie@sustainrecruit.com
- Senior Management role shaping the future of a national home‑lending brokerage
- Build, lead and elevate a high‑performing broker team with full ownership
- Melbourne‑based opportunity with real influence, autonomy and scale
General Manager, Home Lending Leading National Brokerage | Melbourne | Permanent
This is a senior leadership opportunity to take ownership of the home‑lending function for one of Australia’s leading brokerages. We are looking for a proven General Manager‑level leader with deep broker experience and a strong track record of building, leading and scaling broker teams.
If you’ve grown high‑performing home‑lending teams, understand the commercial engine of a brokerage environment, and thrive in sales‑driven, outcome‑focused roles — this is one to pay attention to.
The Opportunity Reporting directly to the Executive team, you will lead a national, phone‑based home‑lending business with a full product suite and significant growth ambition.
This role has genuine end‑to‑end ownership — strategy, people, performance and results.
You’ll be accountable for continuing to build a high‑performing broker workforce while driving sustainable growth, market share and operational excellence across the function.
Key Responsibilities
This is a senior leadership opportunity to take ownership of the home‑lending function for one of Australia’s leading brokerages. We are looking for a proven General Manager‑level leader with deep broker experience and a strong track record of building, leading and scaling broker teams.
If you’ve grown high‑performing home‑lending teams, understand the commercial engine of a brokerage environment, and thrive in sales‑driven, outcome‑focused roles — this is one to pay attention to.
The Opportunity Reporting directly to the Executive team, you will lead a national, phone‑based home‑lending business with a full product suite and significant growth ambition.
This role has genuine end‑to‑end ownership — strategy, people, performance and results.
You’ll be accountable for continuing to build a high‑performing broker workforce while driving sustainable growth, market share and operational excellence across the function.
Key Responsibilities
- Lead, coach and grow a national team of home‑lending brokers
- Set and execute the strategy to scale broker capability, performance and volumes
- Drive strong commercial outcomes across sales, productivity and lead conversion
- Own the end‑to‑end customer journey and service experience
- Partner with the Executive team on product, pricing, process and growth strategy
- Build a strong performance culture with clear accountability and outcomes
- Ensure compliance, quality and regulatory standards are consistently met
What We’re Looking For This role requires deep home‑lending and brokerage experience.
- Senior leadership experience in a brokerage or broker‑led home‑lending environment
- Proven experience building and leading broker teams (ideally national or centralised)
- Strong commercial and sales leadership capability
- Deep understanding of home‑lending products, credit and regulation
- A strategic thinker who remains comfortable staying close to the detail
- Confident, credible leader who can influence at Executive level
Why This Role?
- True General Manager scope with end‑to‑end ownership
- A respected, growing brokerage with a strong market reputation
- Opportunity to shape and scale a national home‑lending business
- High visibility role working closely with an engaged Executive team
- Permanent Melbourne‑based position with long‑term career upside
If you’re a senior home‑lending leader with real broker DNA, commercial drive and the ability to build high‑performing teams — we’d love to hear from you.